Shipping Information

A legal disclaimer

Shipping Policy - the basics

​We carefully prepare every order so your book arrives ready to become a keepsake.

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Hardcover Books

Hardcover orders are carefully packaged and shipped to the address provided at checkout.

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Processing time

Orders are typically processed within 2–4 business days.

Shipping time

Once your order ships, delivery times will depend on the shipping method and destination. You’ll receive tracking information when your order is on its way. During the holiday season, please allow additional time for shipping due to increased carrier volume.

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Digital Books

Digital editions are delivered electronically after purchase. You’ll receive instructions to access your digital book after your order is completed.

Preorders

If an item is available for preorder, the estimated shipping timeframe will be clearly displayed on the product page. Preorders will ship once the books are ready.

Shipping Address

Please make sure your shipping information is correct before completing your order. If you need to correct an address, contact us as soon as possible. We cannot guarantee that changes can be made once an order has entered processing.

Questions About Your Order?

We're happy to help. If your order hasn't arrived within the expected timeframe or you have any questions, please contact us with your order number and we'll do our best to assist.